Getting signed up

The team is here to support you to get your services online quickly and smoothly.

It’s easy to use FormBuilder to start creating your form but we understand that there are more steps included in going live with a service.

You’ll need to ensure you have organisational sign-off to use FormBuilder. The information you’ll need for internal approval processes can be found throughout the ‘Information for your organisation’ section and on the ‘Documents and resources’ page.

Information for your organisation

Documents and resources


Signing the agreement

If your team or organisation chooses to use FormBuilder to create and publish your service, you’ll need to sign our End user terms.


End user terms

The end user terms outlines the terms of the agreement with the adopting agency or council including:

  • use and availability
  • data protection
  • security standards
  • user organisation responsibilities
  • terms on confidentiality
  • dispute resolution
  • and termination of the agreement.

The end user terms has no end date.

If you decide to remove your service from the platform, you’ll need to give us 30 days’ notice. You will not need to pay to switch off a service.

Download the end user terms template [DOCX, 46 KB]


Agencies who have already signed up to use FormBuilder and Business Connect 

  • New Zealand Customs
  • Ministry for Business, Innovation and Employment
  • New Zealand Trade and Enterprise
  • Ministry for Housing and Urban Development
  • Accident Compensation Corporation