Week notes

These weekly posts are designed to give some insight into what is happening inside the team and allow us to share what we’re learning and achieving.

April 2025


11 April – New service announcement!

This week we’ve helped another team at the Ministry for Business, Innovation and Employment deliver a great digital service.

The Cosmetics Product Certificate is a new service on Business Connect that addresses a priority set out last year to improve the certification and documentation of NZ cosmetic manufactured products imported by China.  

It provides manufacturers and exporters with a digital experience to certify them in order to continue to export to China.  

We first met the team in August to help them understand what we could offer. They went away and worked out how the process would operate and came back to us in December ready to start the form.

It’s been a pleasure to work alongside the Trade and Supply Chains Team to deliver a digital experience quickly and efficiently.

Josh, Advisor Product Design


4 April – New service announcement!

This week we delivered another service for Customs. This is their fifth service published on Business Connect and the second one that has been almost entirely built by their expert form builder on staff.

The Customs-controlled Area application is for manufacturers and businesses that store alcohol products that have not yet paid their excise duties. Once the excise duty is paid, the business no longer requires a Customs Controlled Area Licence. 

Customs is aiming to streamline the process for businesses applying for or updating their Customs-controlled Area (CCA) to reduce time and effort spent by Customs and their business customers. 

Such a vote of confidence in our ability to deliver that they are continuing to digitise using FormBuilder and Business Connect.

Shelley, Product Manager


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Last updated: 11 April 2025