Help with QR code posters

Creating new QR code posters

A new self-service process has been developed for all businesses, organisations and other entities to generate and download posters for all their locations. This new service is being managed directly by the Ministry of Health.

NZ COVID Tracer QR codes(external link) — Ministry of Health

If you have previously used Business Connect to create your QR code posters, you can still use the website to reprint or add new locations for an existing business.

Accessing posters created using Business Connect

If you have previously used Business Connect to create your QR code posters, you can still use the website to reprint or add new locations for an existing business.

  1. Log into your Business Connect account
  2. Scroll to your completed applications on your dashboard and use the "Legal name" column to find the business you wish to reprint your posters for.
  3. On the next screen, click on the arrow next to "Poster details" to access your posters, find the location you wish to print a poster for, and select "Download poster".
  4. Download and print your posters. The QR code posters are best experienced when printed in colour and on A4.

Log into Business Connect(external link)

Trouble opening and/or downloading your posters

The QR code posters generated by Business Connect are PDFs, so you’ll need an application installed on your computer that can read PDF documents, for example Adobe Reader.

We also recommend you check your browser settings to see if these are blocking you from opening or downloading the PDF.

Trouble with scanning your contact tracing poster

We’d recommend re-printing the poster (or asking someone to do this for you) to see if this helps resolve the problem.

The QR code on the poster generated by Business Connect should work for people using the Ministry of Health contact tracing app – NZ COVID Tracer. Other contact tracing apps may not have been developed to work with the QR codes generated by Business Connect or the Ministry of Health.

If you have existing manual or digital contact tracing processes in place that are effective, you can continue to use these.