Build your forms

The following components are available for you to use when building a form:

Field components

• Short answer 

• Long answer 

• Single choice 

• Multi choice 

• Select from list 

• Numbers only 

• Currency 

• Date 

• Email 

• Address (NZ Post lookup)

• Yes/No question 

• Upload a document 

• Bank account number 

• Information box 

• Warning box

• Add more rows

• Rating scale 

• Survey 

• Website URL

Layout

• Heading 

• Add content 

• Columns 

• Table 

Presets 

• Date (past date) – a predefined validation to only accept a date from the past

• Date (future date) – a predefined validation to only accept a date from the future

• Show stopper (two answers) – predefined logic that can block form progress for ineligible users

• New Zealand Business Number (NZBN) lookup

• New Zealand Post address lookup

• Privacy statement

• Upload field – where you set acceptable file types and size

• Declaration field – with your custom terms, conditions or statements

• What happens next – with your custom content with links for payment or further information.

Learn how you can use components(external link)

The following features are available to suit your service:

• show/hide logic

• field validation including mandatory or optional

• ghost text

• help text

• field tip text

• character count

• field formatting – for example, bank account number

• service provider logo and contact details.

FormBuilder’s forms use the United Kingdom Government Design System in lieu of a New Zealand Government Design System.

FormBuilder’s analytics are also able to reflect service performance metrics, such as customer satisfaction and completion rates.

We continue to improve FormBuilder and explore ways to make it more usable, accessible and intuitive. These include stakeholder workshops and ongoing engagement. 

We have 2 FormBuilder templates that we offer for any agency or council to use. 

Single page 

The single page template is excellent for simple, short forms. This can include setting up notifications, initiating a one-way transfer of information or allowing users to sign up for a service or event.

Multi-page

This template allows agencies to build forms with multiple pages. It is ideally used for more complex forms where a lot of data needs to be captured across several topics or sections. You can use this template for forms such as licence or permit applications, reporting, registrations, grant and funding requests.

Our common screens are built using consistent and familiar components, leading to a smoother user experience. Users can easily predict how different parts of the interface will behave which reduces frustration and effort.

Here are the common screens in order of display for a multi-page template:

Before you start

Information about how long the application will take, that it will timeout and that users can save progress and return. Use this screen to tell users who can apply, what they should know before they begin completing the form, or available links to any documents they will need to upload.

Get started

Outline application requirements and ask questions to confirm eligibility. These questions at the start of the form aim to prevent ineligible people from completing the form.

Applicant details

Identify who is applying and who is the contact person for this application.

Upload documents

List the mandatory documents needed for this application. If the form does not require any mandatory documents, this screen will allow the user to upload anything they deem relevant as an optional field.

Declaration

This is legally required to confirm the role of the applicant and that the information supplied is true and correct.

Learn how you can use templates(external link)